I wanted to thank you all for your help with my ring purchase. I hope you were not too annoyed with my countless phone calls and emails. Going into the whole experience, I knew nothing about diamonds. Now, I am an expert. My girlfriend loved the ring and we are getting married next September. We are so pleased with the ring. When I told her I bought it online, she was a little skeptical. However, we just got the appraisal back from the local jeweler. It appraised $3,500 higher than what I paid. You were all great. You answered all of my questions, put no pressure on me to buy, and sent me photos of the ring before you shipped it to me. I have already told a friend to get his ring through you guys. Thanks so much for everything. I will certainly never forget you.
By the way, I meant to tell you...the stone we bought from you is absolutely stunning! Gorgeous, gorgeous stone. My eyes about popped out of my head when I opened the box...so much fire and sparkle. I picked this stone out myself (after much searching and comparing), so I was a bit nervous about how I did, and what it would look like. I am sooo pleased (and relieved). It's fabulous. We're extremely happy with it. :-)
I just wanted to let you know that the ring arrived this morning and it is gorgeous!! I know she will love it. Thanks again for your professionalism and your wise counsel in helping me to get the best ring for my money. Your personality and giftedness sets you apart, and I really appreciate it! Hopefully we can do business again in the future.
You’ve earned a loyal customer! Thank you so very much. The ring was exactly what I hoped for. It arrived yesterday and eased all my worries. James Allen is a great company to which I will refer my friends and family. THANKS AGAIN.
Wow! I got the diamond and setting today. That is the most beautiful diamond I have ever seen. It knocked my socks off. I was speechless. Thank you.
I just wanted to let you know that I received my diamond engagement ring via Fed Ex this morning and it's stunning. Thanks so much for taking the time to show me several stones and gettting me such a great ring with a quick turnaround. I'm sure we'll both love this band for many years to come. Thanks again for all your assistance.
I had the diamond appraised yesterday and it passed with flying colors!! And it appraised for 35% more than I paid! Thanks so much for establishing your business with integrity and customer service in mind. It is much appreciated. I will definately recommend you to friends and family. I wish you all the best in the future! God bless
I just wanted to write and say Thank-you so much for all of your help and patience! I was probably one of your most nervous customers. But, I had heard all of the horror stories about making such a large purchase over the internet and I was definfitly skeptical. The diamond is of course beautiful and I couldn't have asked for an easier situation. Thanks again to Joshua and Jennifer.
This ring was the perfect gift for my lady on our anniversary. She doesn't really wear a lot of jewelry, since she is a simple woman. But her reaction to receiving this ring was priceless. It sat elegantly on her slender fingers, and it sparkled when the light hit it. She loves it because it's not too flashy, but receives the right amount of attention.
I wanted to send my thanks for your help in finding the perfect diamond (and side diamonds) for a custom engagment ring back in April. I appreciate the time you spent with me and allowing me to view the diamonds at your office in Frederick. Everything worked perfectly and she said yes. My fiance is amazed at the ring and I never imagined how many compliments she would receive about the diamonds and the setting. Again, thank you for your help. I will highly recommend you to friends and family.
I wanted to pass along a person note regarding the earrings I purchased. Last month, my wife and I were expecting a baby girl but the baby (Meghan) died before being born. I wanted to get my wife a gift from the baby that would be something that would remind her of Meghan everytime she looked at them. The diamonds are beautiful and my wife has not taken them off. Thank you for your service and ensuring the highest quality as this was perhaps the most important gift I will ever purchase for her.
Just thought you might like to know that I had the ring valued for insurance purposes here in the UK. The completed ring which I paid just $555.00 for has been valued at $1.800.00, I am delighted and know my daughter will be too when her 21st birthday dawns next March. Thanks again.
The level of service I received at James Allen was amazing. My fiance was extremly happy with my purchase and I will always look to Jame Allen before making any jewelry purchases. My ring appraised for more then $12,000 more then what I paid for and the ring is absolutley beautiful.
Whatever words I use here none will ever truly express my delight when I opened the box and saw the ring you had made for the first time. It is breathtaking, beautiful and quite, quite exquisite. To you this must have been quite a small order and doubtless I was a nightmare client with my special requirements and endless emails across the pond. For me this was a major purchase and it is daunting to spend such an amount over the Internet when one cannot inspect an item firsthand. You and your team have been wonderful throughout. The designer who set the stone even called me in the UK to enquire on one point whilst making the ring so he would get it right, such service! As for the ring box, well what can I say but "only in America!" A gr8 idea and one that to my knowledge has not been seen in the UK yet. When the box lights up the ring it in turn will light up my daughters face on the morning of her 21st birthday. Such a special gift from mother to daughter will be all the more special for the care that has gone into the making of it. To her it will mean so much and will last a lifetime. I thank you from the bottom of my heart. I have to admit, never before have I bought a gift that will be so hard to part with. I shall certainly recommend you to anyone thinking of making such a special purchase and allay any fears they may have. The finished ring is of a quality not seen in high street jewelers here and at a fraction of the cost. Thanks a million. A very thrilled,
Just wanted to drop you a note to say that I got the ring today - it's gorgeous! I definitely think she'll love it, and can hardly stand to wait the 11 days until I give it to her. Thanks very much again for all of your help. I would absolutely shop with James Allen again in the future. You've made more than a sale - you've made a customer.
To all at James Allen - Our ring has made it to Iraq!! It truly amazing how something so small can mean so much. It is truly amazing, how many of the girls were able to tell me the size, weight, the gold in the band, etc. Many of the girls pointed their unloaded weapons at me and ordered me "to give it up". Again, thank you all for your help.
I'm now a proud papa of one your diamonds. I received it today as promised and it was everything I hoped it would be. I promptly got it appraised and the jeweler confessed that he would have sold it at a certain price which turned out to be $1,000 more than I paid with you guys. He couldn't help but ask how much I paid and when I told him, he seemed a bit taken back with a look I can only describe as wow on his face! I was amazed at the ease of this purchase and would highly recommend the skeptical shopper to not think twice. I will certainly brag about my internet shopping experience. You allowed one of the toughest purchase decisions of my life to be very simplistic!
Just a quick e-mail to let you know that the diamond was delivered this morning. I am very pleased with the diamond, it is ideal and just what I was looking for. I know that my fiancee will love it as well when I present it to her. Thank you so much for all your help. I will be recommending your company to friends and colleges. Best Regards
I would like to thank you for such a great diamond and a great staff that helped me through the process. My husband and I have been married for 14 years. Recently, I lost my original diamond and have been looking for a replacement for about a year. The jewelers around our area are very high priced, with a very limited inventory on quality GIA or AGS certified diamonds. We have been looking on line for a diamond which are more affordable and a better selection but you can't visualize the actual diamond. When I found your website, I was incredibly excited. You have great prices, huge inventory and you can see the diamonds. On top of all that you have videos of you ring settings. Also, I love that you can upgrade in a 5 year period to a larger stone. Your staff was extremely helpful. Everyone I spoke to took their time with me and helped me. They helped me so much with my choice. I exchanged a beautiful smaller diamond for a bigger one without any problem. The first diamond was great but as my husband and I talked we decided we could afford a larger stone without compromising the quality. I was having a difficult time deciding what diamond to choose and your staff really helped me make that choice and it was the perfect choice.
I just wanted to let you know that I got the ring and it turned out fantastic. Thank you for all your help throughout this process. Thanks again for all your help.
I truly appreciate your assistance and carrying through as promised. I certainly will not hesitate to recommend or mention your organization to friends & family who may be looking for an engagement ring. Thanks.
I appreciate your honesty. The ring is just like you described. I simply love it! I will recommend James Allen to others. My only regret is that I didn't know about James Allen Diamond, Inc. before now. I have purchased so much jewelry, all certified ideal cut diamonds 1 carat earrings; 1 carat pendant; 1 carat center plus side diamonds ring and more...Your web site is designed in such a way that you really do not have to see the piece and stone in person to see what you're getting. It looks exactly like the photos and with the 30 day return policy, you cannot lose.
I'm deployed right now overseas and had to have my mom get the ring appraised for me, and I'll pick it up on my way home (in two weeks.) It looks perfect and I can't believe that it appraised for double what you sold it for!!! Now just wish me luck, I propose in 3 weeks in Paris. If there is ever anything I can do as far as refference or good story please let me know, I can't tell you how much I apreciate finding an honest jewler! I will tell anyone I know of buying a diamond to buy from you.
I just wanted to let you know I have received my rings and have them on as I am writing this email. I just wanted to say thank you for your patience with me and for all of your hard work. I was a little worried purchasing something online and as soon as I opened the beautiful box my jaw dropped. Words cannot express how beautiful it is. The setting with the bands are so unique. I will definitely be back for more business. Once again thank you for your help.
We recieved the rings yesterday. Thank you for sending them so promptly. The rings are absolutely gorgeous and even better than we thought they would be. I was suprised to find that you now supply appraisals with your jewelry. Thank you for this extra service. Service like this will definitely draw repeat customers. I have told all my friends and coworkers about your company, and I hope to send some new customers your way. Thanks for everything,
I received this ring on Christmas Eve. It is just as lovely as the photograph! It's been complimented everywhere I go. The solitaire setting is timeless of course but, the delicately scuplted square band sets this ring apart from the rest. If you are searching for something unique, you may want to consider this setting.
Thank you for our beautiful rings. They are as gorgeous as the day we got them. We've had some experience with different jewelers of late, and you are by far the best we've ever seen. We appreciate your generous help and realize that you really are, forgive the expression, a diamond in the rough. Thank you for the most beautiful rings we've ever seen and for your top-notch service.
Just a note to thank you and the other folks who took care of my order and its delivery “challenges”. The stones and settings were great and arrived safely (as that can be in Iraq) and better than that, my fianc?e loved the rings and we now have a date for the wedding. I will be contacting you soon for a pair of diamond stud earrings.
I got my beautiful diamond today and wanted to thank you so much! I´m very, very happy with it (although because of the fact that since it´s after 10pm I´ve only seen it under poor artificial light conditions ;) ) . Can´t wait to see it in daylight. Thank you so much again, it was a great experience buying from you! Greetings from Germany.
I just wanted to let you know my fiance and I are both very happy with the custom ring. It was made exactly as we hoped. Loved your product, service, and prices! I feel bad for people who buy from mall stores. .
I've recived the diamond and I want to say that I'm very satisfied in all (its beauty speak itself). Additionally, I ve appreciated the high quality of service that I received from you.
I am now back in Australia and I am so thrilled with my pendant. It was waiting for me at the Hotel in Las Vegas as promised. It is such a gorgeous diamond and I totally recommend your company for future diamond purchases. The quality of the diamond and the workmanship in the setting is heaps better than I thought it was going to be. I am so very very happy. Thank you so much and I hope to do business again with you soon.
Just got back from the jeweler, and as expected it checked out. You guys
Are awesome. Below is the review I left at the website:
Bought an AGS rated Ideal Cut Hearts and Arrows diamond from your company (just under a carat), and all I can say is that I was awed when I first saw it. So much fire I thought I'd burn my fingers if I touched it. I was VERY leery about buying a diamond online, but from the second I called you, you made me feel service - the salesperson helping me was even nicer than those at Tiffany's and knew much more. Josh spent an hour with me on the phone to talk me through the process and helped me select the right diamond for me – actually recommended the less expensive one! How's that for honesty? Even though you were BBB registered, I took the diamond for appraisal for the sake of due diligence the day I got the rock and all the jeweler could say "Nice, niceStone. You must have done your homework."
I can't say or recommend these guys enough. From the initial help in selecting a stone to the packaging (even sent a free loop, nice leather jewelry box and tripple boxed the FedEx package) to the post sale support, you guys are top notch. Thank you for making perfectly cut affordable diamonds. Thanks again
I just wanted to let me know I received the diamond this morning! Thanks so much for the great service and quick delivery, as well as your professionalism and advice. The diamond looks great! I'm extremely satisfied with my experience with James Allen, and would certainly recommend you to anyone I know that is shopping for a diamond!
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